Terms of Use and Refund Policy

Last updated: 15 September 2026

These terms apply to the IG Mass Media Downloader browser extension and its licensing service, provided by NovaByteWorks, an independent developer based in India ("we"). By installing the extension you agree to them.

What you get

The free tier lets one Instagram account download three distinct profiles. A Monthly plan is a subscription that unlocks unlimited profiles while it is active. A Lifetime plan is a one-time purchase that unlocks unlimited profiles for the life of the product. Either plan may be used on up to two Instagram accounts. A licence key is personal and may not be shared, resold or published.

Your responsibilities

Use the extension with your own Instagram account and at your own risk. Automated access is contrary to Instagram's Terms of Use; Instagram may rate-limit or restrict accounts that use tools like this one. We are not responsible for any action Instagram takes against your account.
Download only content you have the right to save. Downloaded media remains the property of its creators; respect their rights and applicable law.
Do not attempt to circumvent the free-tier limit or the licensing service, and do not redistribute modified versions of the extension.

Refunds

Lifetime plan: a full refund within 14 days of purchase if you ask by email, no reason needed. After a refund the licence key is deactivated.
Monthly plan: cancel at any time from the link in your purchase email or by writing to us; you keep access until the end of the paid month. Payments already made are not refunded, except where the extension has not worked for you during the paid period and we could not fix it.
Where consumer law in your country grants stronger rights, those apply.

Refunds are issued through Lemon Squeezy to the original payment method and usually appear within 5 to 10 business days.

Payments

Payments are processed by Lemon Squeezy, LLC, as merchant of record. Lemon Squeezy's terms apply to the transaction itself, including taxes shown at checkout.

Changes and availability

Instagram changes without notice, and the extension depends on it. We update the extension to keep up, but we cannot guarantee uninterrupted operation. If we discontinue the product, Lifetime licence holders will be told at least 30 days in advance and the extension will keep working, without the licensing service, as far as Instagram allows.

Warranty and liability

The extension is provided as is. To the extent permitted by law, we exclude all warranties and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of India. Consumers in other countries keep the protections of their local law.

Contact

NovaByteWorks · novabyteworks@gmail.com

IG Mass Media Downloader is not affiliated with, endorsed by, or connected to Instagram or Meta Platforms, Inc.